Secured Transactions & Safe Shopping Guarantee

Your Account
When you create an account with us, we store your e-mail address and shipping information. We do not store credit card information. Your order history is always available when you log in by going to your 'Account' page, which also provides tracking information (if available). You may request to have your account de-activated by contacting us, however this is generally unnecessary.

Shopping Experience
Shopping at Needak.com is easy and fun. As you browse our product pages you can add anything you want to your cart with the click of a button and it immediately gets stored for your review when you're ready to checkout. If you change your mind, you can easily remove or change the quantities of items right on your cart page. The site is full of information on the various products we offer, and also has a blog & news section, user reviews, and much more. Take your time as you browse the site to experience all it has to offer.

Checkout Process
Once you have decided on your items and have added them to your cart, you will then proceed to the checkout process. This is done by clicking on the 'Cart' link at the top of the page and then the 'Check Out' button at the bottom of the 'My Cart' page. Next, we will ask you to log in or create an account by providing us your e-mail address and a password. If you don't already have a Needak.com account you will be prompted to create one so that only you have access to your order history. Once done, you will proceed to the shipping information page.

Your shipping information and e-mail address are necessary to fulfill sending you your order and notifying you of the progress. This also makes it easier for you to place future orders with us as your shipping information and e-mail address will then be stored with us.

Finally, you will choose a payment method and finalize your order, proceeding to the payment method of your choice. Once completed, unless there are any problems with your order, you will soon receive an e-mail from us informing you that your order has been received and sent for shipping.

Payment Methods
The vast majority of online shoppers use credit cards, and for increased security opt to pay using large companies that act as payment processors between customers and merchants. The advantage of using payment processors instead of giving your credit card information to every site you shop from reduces the risk of your sensitive information being distributed or stored by 3rd parties.

It is for this reason, as well as other added benefits, that we provide our customers the largest and most secure payment processor in the world: PayPal. It uses credit cards, online checks, does not require you to create an account and even permits interest free payment plans for select customers.

We also provide direct credit card payments secured via SSL which do not require interaction with any third party sites. Using this method, your credit card information is used only for that single purchase and is not saved by our systems.

Safety and Security
Unlike normal web requests, all exchanges of information between your computer and that of any of our secured pages and payment processors is encrypted using advanced 128bit/256bit Secure Socket Layer (SSL) technology. This means any information you receive as well as send is first encrypted on the source end, sent to the receiver, and then decrypted. This is why SSL pages are sometimes slower than normal web requests as the encryption process is intensive.

You can differentiate between an SSL request and a normal web request by checking whether the website you are at starts with an 'https://' or an 'http://', the latter being a normal request and the first being secured. As 128bit/256bit SSL security has never been compromised in the history of online transactions, it is highly secure.

All the pages on Needak.com that collect or display your sensitive information are secured using SSL encryption.


Love my Needak Rebounder!! Looks and Feels like really good quality! Bouncing is so fun makes me feel like a kid. Light on my old arthritic bones too! This is why I purchased a rebounder as I read it is one of the best exercises for arthritis and is also super for blood and lymphatic circulation and more!! Win win! Customer service’s response was lightening fast and accommodating too. I forgot to add the promo code for a free spring cover. I emailed them and they instructed me on what to do and bang, a free spring cover is in its way! Recommend the the product and company too!!
Dawn M
Dawn M
2022-03-09
Haven't tried my rebounder yet. Just thought it strange that my rebounder was ordered on the 19th, delivered on the 21st (per FedEx), and I received an email from Needak on the 23rd, two days after delivery, informing me that my rebounder had been shipped and giving me a FedEx tracking number. Since I don't go in and out of my front door, and FedEx doesn't ring the door bell, it could have sat out there for several days. Fortunately, it wasn't stolen. Just wish Needak had given me a little more notice so I could have brought it in sooner.
Sharon Williams
Sharon Williams
2022-01-25
They have the best and strongest rebounder we all love it!!!!!!!!
Charne weiss
Charne weiss
2021-10-21
Quick response and very clear information was given. It has been such a pleasure dealing with them. It felt personal in spite of being just electronic communications
Marsha Andrews
Marsha Andrews
2021-09-19
I spent what felt like a small fortune in my barely employed 20s for a Needak rebounder.. back in the 90s! I wanted high quality at the time, and got it. My 14 year old daughter was bouncing for an hour a day throughout the pandemic before the 20+ year old rebounder springs started to protest -- snapping a few last week. She was super restless and I was thrilled to find for under $100 I can replace the springs, and same with the mat (just in case) and she'll be bouncing again in a few days. Pretty rare for an seemingly extravagant purchase in your 20s to hold its own when you're pushing late 40s. :)
Christy Wood
Christy Wood
2021-08-23
Great customer support!!
Cindy Becca
Cindy Becca
2021-07-23
Wow! I have been reviewing rebounders for about a year and finally decided on Needak. I placed my order but forgot to include the coupon for a free cover (which I ordered) so I sent an email after ordering, and received a really quick response assuring me that they would apply the credit. My PayPal account verified it immediately after I received the email. I am beyond impressed already! I’m looking forward to my rebounder and will update when I receive it 😃
Jennifer at MortgagePal
Jennifer at MortgagePal
2021-07-23
Efficient and timely timely. Product delivered in perfect condition. Thanks so much!
basil dinn
basil dinn
2021-07-19
This was a life-changing purchase - my exercise fitness time has greatly improved! I had been thinking...that since I used to like jumping rope, I would most likely love jumping on a mini-trampoline too(less impact, no rope). I then watched a video of a lady using one of these for her workout (which she referred to as a “rebounder”), and the information she provided on its benefits were amazing! I did my research, & Needak was THE one for me for so many reasons, but most especially because it is the ONLY rebounder constructed to be especially gentle on the ankles & knees. It is used daily in my household & is enjoyable as well as beneficial. Everyone who is able to use it should own one. So good for you!
Vanessa Hernandez
Vanessa Hernandez
2021-04-25
I LOVE my new Needak rebounder!!! It's better than I expected. It makes you feel good within minutes. It helps all of your muscles relax, it's quiet, fun and I'm SO glad I have it. Nice customer service, too. I highly recommend it.
Rochelle Wolfe
Rochelle Wolfe
2020-03-21
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